Refund policy

Refund & Return Policy
Effective Date: 04/24/2025
At Linda Faith Boutique, your satisfaction is our top priority. We are committed to offering high-quality beauty and self-care products. If for any reason you are not completely satisfied with your purchase, our return and refund policy is here to help. Please review the guidelines below before submitting a request.

1. 
   1. Return & Refund Eligibility
   Returns are accepted within 30 days of receiving your order.
   Items must be unused, unopened, and in their original packaging for hygiene and safety purposes.
   Non-returnable items include:
   Opened or used beauty and cosmetic items
   Gift cards or promotional giveaways
   Items labeled “Final Sale”
   If you receive an item that is damaged, defective, or incorrect, we will happily provide a replacement or issue a full refund at no extra cost.
2.  Shipping & Delivery Time
   All orders are shipped directly from our trusted suppliers in China.
   Estimated delivery time: up to 7 business days.
   Refunds will not be issued for shipping delays, unless the item is confirmed lost in transit.
   If your order hasn’t arrived on time, contact us and we’ll assist with tracking and resolution.
   3. How to Request a Return or Refund
   To initiate a return or refund:
   Email us at [Insert your store's contact email] within 30 days of delivery.
   Include your order number and a clear photo or video showing the product and the issue (if applicable).
   Our support team will respond within 2–5 business days with next steps.
   If approved, we’ll send return instructions or confirm your refund.
   4. Return Shipping
   If the item is damaged or incorrect, we’ll cover return shipping and provide a return label.
   For change-of-mind or other non-defect-related returns, the customer is responsible for return shipping.
   All returns must be mailed to the address provided in your return approval email.
   We do not accept walk-in returns or returns to a physical address.
   5. Refund Processing
   Once your return is received and inspected, we’ll process your refund within 5–10 business days.
   Refunds are credited to your original payment method (e.g., credit card, PayPal).
   Shipping fees are non-refundable, except in cases of defective or incorrect items.
   We currently do not offer store credit in place of refunds.
   6. Late or Missing Refunds
   If you haven’t received your refund after 10 business days:
   Check with your bank or payment provider.
   Contact your credit card company (some institutions take longer to process).
   If the issue continues, email us at [Insert your store's contact email] for support.
   7. Cancellations & Order Changes
   Orders can be canceled or changed within 12 hours of purchase.
   After 12 hours, the order will be processed and cannot be canceled or changed.
   For urgent corrections (e.g., address error), email us immediately at [Insert your store's contact email].
   8. Contact Us
   📧 Email: Skopje2015@yahoo.com
   📞 Phone: +1(404) 993 3429
   If you have any further questions or concerns about your order, feel free to reach out. We’re here to help!